Customer Due Diligence | Behaviour Monitoring Solution

Customer Due Diligence | Behaviour Monitoring Solution

Customer Due Diligence | Behaviour Monitoring Solution

Detect, track and stop risky behavior before it affects your business.

Monitor and Mitigate Suspicious Behavior

IDMERIT offers a seamless system for behavioral biometrics. It is a type of biometric technology that measures the unique identifying patterns associated with human behavior. It is different than physical biometrics, which involves measuring innate human characteristics.

Behavioral biometrics are generally passive in nature and do not require active participation by the user. They can assess how well people understand the information they are entering. They can also detect how familiar a user is with the application they are using. As the demand for rich online user experience increases the use of behavior monitoring with biometrics among companies has increased as well.

A variety of different industries could benefit from authenticating users with behavior monitoring such as financial institutions, cryptocurrency exchanges, government agencies, online gaming companies, retailers and other businesses.

Different types of Behavior Biometrics

There are a variety of different behavior biometrics including:

Keystroke dynamics

Gait analysis

Voice recognition

Hand-eye coordination

Pressure

Hand tremors

Navigation

Finger movements

Mouse use pattern detection

Signature analysis

Cognitive biometrics

Keeping Biometric Data Secure

Biometric credentials must be kept secure to prevent identity theft. Because of this, biometric data is encrypted during gathering and verification. When biometric data is gathered, a software determines various data points to be used for matching purposes. The match points are processed with an algorithm that translates the data to numeric values. The values are stored in a database and compared with the biometric input from a user. If a user matches the numerical points in the database, then they will pass the biometric authentication process.

Ease of Use

Gathering information on user behavior does not require special software. Most of the time users can have their data collected with the hardware they already have, such as a smartphone or desktop computer. Software must be deployed to analyze the biometric data, but this is simple to acquire. This makes device behavior monitoring a cost effective and easy solution to implement within an identity verification service.

Increased Account Security

This technology has grown in popularity because it can solve some of the problems that other cybersecurity measures cannot. Cybercriminals proven repeatedly that they can bypass many traditional forms of authentication—PINs, passwords, device IDs, tokens, geolocation verification and physical biometrics. Customer device discrepancies are not just monitored during customer login points, they are tracked and updated throughout the customer’s online journey. It is difficult to impersonate another person, making it a solution that is hard for criminals to overcome.

Behavioral Biometrics for Financial Institutions

The use of behavioral biometrics is growing among financial institutions over voice, fingerprint, iris or other static data to authenticate customers. By implementing an identity solution that also tracks customer device usage and behavior, banks can more effectively monitor true customer from the fraudsters. They can detect many things: from the movements on a keyboard to the angle at which a customer holds a device. Software can collect all this data and analyze it to build a behavioral library of a user. All this data will add robustness to due diligence of fraud mitigation.

Acceptance among Users

Many customers report they prefer biometric authentication methods over other security measures, such as having to remember a password. Customers fear the security of their personal data, and trust that biometrics are more secure because they are more difficult to replicate. Since this technology requires no extra effort from customers, this makes it an easy solution to implement. Overall, this technology can increase account security for customers, reduce risk and mitigate fraud and provide a more robust multifactorial identity verification solution.

Multi-Layered Approach

Combining behavioral monitoring with other solutions will increase your security measures. By performing behavioral biometrics as a secondary security measure, you can determine with more certainty if your customers are who they say they are. You can discover criminals who bypassed other security measures with this solution. This multi-layered approach will protect your business from fraud and mitigate risk.