Live Agent Verification of Personal Identity

Onboard and verify remote customers safely and securely with live video-based verification. With IDMlive, you can efficiently and accurately verify the identity of a customer by giving them the opportunity to speak with a live agent. Through a video call, they are able to walk through and get authenticated by multiple forms of IDs and documents.

Along with being able to verify an individual’s presence, IDMlive provides:
  • Secure & Trusted Customer Onboarding with a live agent
  • Multi-Language Support
  • Compliance with Regulations (KYC, GDPR, AML)

Agent-assisted video-based customer identification process to meet KYC requirements

Integrate IDMlive with your system, meet KYC/AML compliance requirements by video-based verification service. Our agent-assisted identity verification service will enable you to onboard remote customers in a fast and secure way. Verify your customer’s real-world identity against their digital ID to keep fraudsters out from the start.

By ensuring KYC/AML compliance, IDMlive helps to:
  • Drive customer trust online
  • Reduce abandonment rates
  • Decrease onboarding costs

How It Works

AI-informed technology including biometrics and liveness detection ensures the legitimacy of customers. Streamline your customer onboarding process, mitigate risk and deter fraud using IDMlive. Verifying customers through live video conference assist with seamless identity verification and authentication in seconds.

  • Schedule a meeting for identity verification with our agent
  • A live agent performs two-way video-based verification
  • Our agent authenticates and verifies your customer’s government-issued ID documents
  • AI-integrated API checks the validity of your client’s ID
  • Liveness detection check is performed to determine your customer’s physical presence

We Take Security and Privacy Seriously

IDMERIT's 4 Pillars of Protection
1Data Protection

Sensitive data is encrypted during
transmission via TLS/SSL
and at rest via AES-256

2Access Security

System access is allowed for credentialed
users only, and remote access to production systems requires multi-factor
authentication. Our data access policies adhere to ISO 27001 and SOC2 requirements.

3Physical Security

TheIDMerit platform is hosted
securely on the Amazon Web Server

4Regulatory Compliance

IDMerit is GDPR, HIPAA, and CCPA compliant
and we are active on Privacy Shield

1Data Protection

Sensitive data is encrypted during
transmission via TLS/SSL
and at rest via AES-256

2Physical Security

TheIDMerit platform is hosted
securely on the Amazon Web Server

3Access Security

System access is allowed for credentialed
users only, and remote access to production systems requires multi-factor
authentication. Our data access policies adhere to ISO 27001 and SOC2 requirements.

4Regulatory Compliance

IDMerit is GDPR, HIPAA, and CCPA compliant
and we are active on Privacy Shield

Regulatory Compliance

IDMerit is GDPR, HIPAA, and CCPA compliant and we are active on Privacy Shield

Contact to our Validate Experts

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