Patient Verification Solutions for Healthcare

Increase Patient Onboarding Efficiency

Onboarding for healthcare services has historically been extremely slow. Patients find it difficult to make it through onboarding procedures in a timely basis. This is often due to slow know your customer (KYC) processes meant to prevent identity theft and patient fraud. IDMERIT can help solve these issues by speeding up the process of authenticating a person’s identity with instant online identity verification services.

Without a doubt, access to great healthcare starts from the onboarding process. A quality experience from beginning to end and ongoing care needs to be personal and individualized. Each patient has a unique health identity. To be able to seamlessly verify that identity from registration to discharge requires thousands of hours of manpower. Automated frictionless identify verification is our solution.

Let’s look specifically at the cost value of implementing a seamless identity verification system.

Minimize payment delays.

• Reduce returned mail, billing costs, and lost invoices by confirming demographic information. With up-to-date demographic information on file, you can minimize payment delays and reduce billing and collection costs. All of this takes place while proactively minimizing identity theft.

Prevent identity theft

• By identifying potential cases of identity theft from the initial onboarding, the user can address any discrepancies in records from the start of the process.

Lower collection costs

• Follow up on accounts more effectively by ensuring patient contact information is up-to-date and accurate at the front end of the revenue cycle

Reduce claims denials

• Updating incorrect demographics, such as name, Social Security Number, and Date of Birth can reduce or eliminate claim denials

Protect your organization’s reputation

• Improve the quality and efficiency of service.

Identity solutions allow healthcare institutions to improve the onboarding process by eliminating extraneous paperwork and their associated costs. Our solutions can help reduce labor costs, improve the flow of patient information and transactions, and reduce problems like claim rejections owed to wrong or missing information. IDMERIT will help your institution minimize payment delays, reduce billing and collection costs, protect your patients from identity theft, and uphold your organization reputation. Industries worldwide are becoming more digital and paperless; the healthcare system is not an exception. The benefit, incentives, and cost value for implementing a more streamlined onboarding process is clear.